Call Center

Courtesy VA Black Hills Health Care System

The VA Black Hills Health Care System has announced that its Hot Springs campus is scheduled to be part of the Veterans Health Administration’s National Call Center. The move will bring 120 jobs to the area but won’t impact healthcare services the VA currently provides to veterans at its Hot Springs location. 

The Veterans Health Administration’s Members Services department currently has 5 national call centers in Georgia, New York, Kansas and Texas.

Capital One

Hundreds of people are losing their jobs as a Sioux Falls financial call center closes. A spokesperson for Capital One says the company is shifting strategies and moving work from Sioux Falls to other places. It’s supposed to happen by the end of the year. A layoff of 750 workers is significant, but the situation offers those employees some opportunities.

Thursday Capital One leaders alerted workers that their business in Sioux Falls is shutting down. Employees are not out of a job right away. They can work for a few months before Capital One’s operations end.