Some veterans in rural America say a new system designed to better serve their health care needs is failing.
TheChoice Act passed congress in 2014 in the wake of a scandal at Department of Veterans Affairs. Lawmakers stepped in when the VA was criticized for long waiting lines and poor service.
Today a company called Health Net does some of work formerly done by the VA. It’s a privatized part of the health care system for veterans authorized by the Choice Act.
But now many veterans and even some health care providers say Health Net is making things worse for vets.
You can hear the full story by clicking play below.
You can find the response letter from Health Net here.
The VA in South Dakota has "Choice Champions" who can help veterans navigate Health Net.
To find a Choice Champion in Sioux Falls VA call 605-336-3230 - extension 6576.
VA Officials in the Black Hills ask veterans in their service area to to call 605-745-2000 and ask for a Choice Champion.